CX & Insight Leaders

Andrew will be challenging the audience with his usual, provocative style of storytelling with a punch!

Customers expect brands to adapt to their tech-driven lifestyles and provide a seamless experience regardless of touch points. Customer loyalty is not a given anymore, challenging the status quo is key to staying ahead and differentiating in an ever more competitive market. Featuring CX and Insight leaders from a wide range of organisations this event offers a comprehensive guide to how you can grow your business through improving the experience you deliver to your customers.

You will hear from established brands and organisations. The blend of B2B and B2C, traditional and the emerging, bricks & mortar and online, experiences from the C-Suite to the front line, will offer you insight into new ideas and new approaches that will elevate your marketing strategy.